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Returns & Exchanges

What is your return and exchange policy?

Holiday Return Policy:. We’re extending our return and exchange window for the holiday season. Purchases made between November 1st, 2023 and December 31st, 2023 will be eligible for return or exchange until January 31st, 2024. Our Parade Promise is t

How do I return or exchange a product?

We've partnered with Happy Returns to make the returns experience one more thing to love about Parade. For all US orders, please visit our returns portal here to get started. You will need to enter your number (all of our order numbers start with PAR

Why can't I return my item through Happy Returns?

Why can't I return my item through Happy Returns?. If you run into an issue returning your item through Happy Returns, here are a few things to consider:

Why am I being charged a fee to return my items?

If you choose to return your Parade via Return Bar, it's free to return your Parade items. If you'd prefer to mail-in your items, a $6.95 fee is required to cover the shipping costs. We're currently experiencing an outage with our Happy Return Return