Why can't I return my item through Happy Returns?Updated a year ago

If you run into an issue returning your item through Happy Returns, here are a few things to consider:

• You'd like to return underwear and or bodysuits. To start a return for these items, send us a message here.
• You purchased your item at a sale price of 50% or more, making the item final sale.
• Your item was free as part of a promotion or with a discount code. Complimentary promotional items are final sale.